Contact Us

ROSEGAL is dedicated to satisfying our customers. If you have any inquiries, please feel free to contact us! To communicate effectively, be sure to choose the appropriate communication way.

rosegalLive Chat

For any issues, we highly recommend "FACEBOOK MESSENGER". You can carry the chat where ever you go.

facebook messenger


Email Address:

For any inquiries regarding presales or aftersales services, please contact our support center. We will reply within 1 business day except public holidays.

rosegalPhone Service

1-202-318-2470 (For US Customers)

001-202-318-2470(For Other Customers)

For all customers, please note that our phonelines are available Monday to Sunday 7.a.m.-10 p.m. Eastern Standard Time.

Due to peak season ROSEGAL is experiencing a high volume of calls at the moment and our phone agents will only offer assistance for presales questions. Please kindly wait patiently for our agents to take your call. During peak times, it may take up to 10-15 minutes to reach us. For any aftersales questions ( order tracking , returns and refund ) please kindly submit a ticket  here.